The SMRT Active Route Map Information System (Staris) 2.0 was on display on Thursday (Jan 21) at the public transport operator's first Customer Experience Innovation Conference, held at the Devan Nair Institute for Employment and Employability.
The conference, attended by 500 SMRT staff, featured presentations by nine speakers from various organisations on the topic of service excellence.
It also showcased other technological innovations aimed at improving customer service, such as a new passenger information system at bus interchanges.
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